When an underground incident occurs, time and visibility matter. The Missing Miner Solution is designed to reduce uncertainty during critical events by improving personnel visibility, strengthening response coordination, and turning incident learnings into safer operations over time.
What this solution delivers
This solution brings together:
- Real-time personnel visibility to support accountability and rapid triage
- Response workflows that help teams coordinate actions under pressure
- Communication support patterns for constrained underground environments
- Safety analytics that turn events and near-misses into leading indicators
Outcomes you can expect
- Reduced time-to-action during emergencies through clearer visibility and coordination
- Stronger incident reporting and post-event review with better evidence
- Improved operational readiness through repeatable drills and workflows
- A safer baseline by identifying patterns before they become incidents
Who it’s for
Mining operations that need accurate underground personnel visibility, robust incident response, and reporting that supports compliance and continuous improvement.
How it works in practice
We design the system around the full response lifecycle:
- Before incidents: readiness, coverage strategy, and operational responsibilities
- During incidents: visibility, escalation paths, communications, and coordination
- After incidents: review, evidence capture, and measurable improvement actions
The specific technology stack and deployment topology depend on your environment (infrastructure, connectivity, and constraints), but the guiding principle stays the same: reduce uncertainty and increase coordination when it matters most.
Typical deliverables
- Personnel visibility and accountability workflow design
- Incident response playbooks and escalation paths
- Dashboards and reporting outputs aligned to operational roles
- Data retention and audit readiness approach
- Rollout plan that starts with priority areas and expands safely
Common questions
Does this require perfect connectivity underground?
No. We design for constrained environments and emphasize workflows that still function under partial failure, with synchronization and evidence capture when connectivity returns.
How do you avoid adding operational burden?
By aligning the solution to existing roles and routines, minimizing manual steps, and focusing on a clear “who owns what” operating model.